Human Factors (Module 9)

CategoryА, B1.1, B2
DurationA - 12 hB1.1 - 15 hB2 - 15 h
Number of ParticipantsMin - 10Мax - 28
Target Groups-
ExamА, B1.1, B2Multiple Choice Questions + Essay
HUMAN FACTORS for maintenance technician mechanic Level

B1 B2
9.1 General

The need to take human factors into account; Incidents attributable to human factors/human error; 'Murphy' law.



9.2 Human Performance and Limitations

Vision; Hearing; Information processing; Attention and perception; Memory; Claustrophobia and physicals access.


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9.3 Social Psychology

Responsibility: individual and group; Motivation and de-motivation; Peer pressure; 'Culture' issues; Team working; Management, supervision and leadership.


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9.4 Factors Affecting Performance

Fitness/health; Stress: domestic and work related; Time pressure and deadlines; Workload: overload and underload; Sleep and fatigue, shiftwork; Alcohol, medication, drug abuse.


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9.5 Physical Environment

Noise and fumes; Illumination; Climate and temperature; Motion and vibration; Working environment.


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9.6 Tasks

Physical work; Repetitive tasks; Visual inspection; Complex systems.


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9.7 Communication

Within and between teams; Work logging and recording; Keeping up to date, currency; Dissemination of information.


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9.8 Human Error

Error model and theories; Types of error in maintenance tasks; Implications of errors (i.e. accidents); Avoiding and managing errors.


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9.9 Hazard in the Workplace

Recognising and avoiding hazards; Dealing with emergencies.

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